Terms of Service

These terms govern the use of Fiscaal Agent, the bookkeeping SaaS operated by Virtual Outcomes.

By creating an account or using the service, you agree to these terms.

Fiscaal Agent helps users process bookkeeping inputs, categorize transactions, generate financial outputs, and manage related workflows.

The service assists with administration but does not replace your own legal, tax, or accounting responsibility.

You are responsible for the accuracy of the information you submit, the security of your credentials, and all activity under your account.

We may suspend or restrict access where required for security, abuse prevention, billing, or legal compliance.

Paid access is billed through Stripe according to the price presented at checkout or in a written offer. Promotional or founding-member pricing only applies when explicitly attached to your subscription.

Failed payments, refunds, cancellations, and access changes are handled through the billing flow and the applicable subscription state.

You retain responsibility for the bookkeeping data, uploaded documents, and tax outputs generated from your account.

You must not use the service for unlawful activity, fraudulent filings, or data you are not authorized to process.

We may update, improve, or limit parts of the service where necessary for security, compliance, or product maintenance.

We do not guarantee uninterrupted availability, but we aim to operate the service with appropriate monitoring and operational safeguards.

To the extent permitted by law, Virtual Outcomes is not liable for indirect damage, lost profits, or errors caused by incomplete or incorrect source data supplied by the customer.

Nothing in these terms excludes liability that cannot legally be excluded.

Questions about these terms, billing, or a DPA request can be sent to info@fiscaalagent.nl.