Privacy Policy

Virtual Outcomes operates this website and provides AI agent development, system integration, and related consultancy services.

Virtual Outcomes is responsible for the contact and website usage data described here. Contact info@virtualoutcomes.io for privacy questions.

If you contact us, we process the name, email address, optional phone number, project details, and message you submit.

Website analysis requests can include the submitted URL, analysis results, and an optional email address. Technical data helps us prevent abuse and operate the website.

With analytics consent, we collect information about visited pages, referral sources, device and browser details, approximate location, and engagement.

We use enquiry details to respond to your request and prepare a possible service agreement. We process technical data to secure and operate the website. Optional analytics run only after consent through the cookie banner.

You can change your analytics choice using the cookie controls. Withdrawing consent does not affect processing that took place before withdrawal.

We use Vercel for website hosting, Convex for website data, Resend for enquiry emails, and Plausible for analytics. Optional scheduling uses Calendly. See our sub-processor page for details.

Some providers process data outside the European Economic Area. Their data processing agreements describe the applicable transfer safeguards.

We retain enquiry and project records for the time needed to respond, deliver agreed services, and meet applicable legal obligations. Backups may retain records after removal from the live system.

You can contact us to request deletion or ask about the retention period for a particular record.

Depending on the processing and applicable law, you may request access, correction, deletion, restriction, portability, or object to processing. Contact info@virtualoutcomes.io with enough information to identify your request.

You may also submit a complaint to the Dutch Autoriteit Persoonsgegevens.

The handling of client project data is agreed separately in the project contract and, where applicable, a data processing agreement.